So, you think social media has no merit, eh?
I meet a LOT of people who still poo-poo twitter, "I don't get it", they say. "It's too time consuming". To those people, I say "HA! Read this and tell me there's no benefit!"
Here's why I love Twitter: You talk... people (and businesses) listen... and the best ones RESPOND! I love shoes. Shocker, I know. My husband had gotten me a $50 gift certificate for DSW (Designer Shoe Warehouse) for Christmas, so I went shopping this past weekend to see what I could find. I ended up with two pairs of flats and a pair of sneakers - way more than the $50 credit I had. WIN #1 for DSW. When I arrived, I checked-in with foursquare. Below is a perfect example of a business engaging me on twitter and using this as a customer service opportunity to reach out and keep me coming back for more.Whatever offer they send me, I can guarantee you that I will end up spending more. It will be a win for both parties thanks to Twitter. ~ Cynthia Smoot
